Terms of Service

Last updated: May 6, 2026.

By installing or using Voiceless (“the app”) or signing up for a Pro subscription you agree to these Terms. If you don’t agree, don’t use the app.

1. License

Voiceless is commercial software. We grant you a non-exclusive, non-transferable, revocable license to install and use the app on Windows devices you own or control, for personal or internal business use. You may not redistribute, sublicense, decompile, reverse-engineer, or modify the binary, except to the extent applicable law expressly permits.

2. Subscriptions and billing

Pro subscriptions renew automatically through a third-party payment processor. The specific processor and the currency you are billed in depend on your region.

• The price displayed at checkout is the price you pay for the current term. We may change pricing for future terms with at least 14 days’ notice by email.
• You can cancel at any time from inside the app or directly through the payment processor. Cancellation takes effect at the end of the current billing period; you keep Pro access until that date.
• If a payment fails, we’ll attempt to retry and notify you. If we can’t collect payment within a reasonable window, we may downgrade your account to the free Basic plan.
• Where required by law, applicable taxes (VAT, sales tax) are added at checkout or included in the displayed price.

3. Refunds

A 14-day money-back guarantee applies to your first paid term — see the Refund Policy for full conditions and how to request one.

4. Acceptable use

You agree not to:

• Use the app to violate applicable law (including export controls and sanctions).
• Bypass technical protection measures, including hardware-based trial-fraud prevention.
• Resell, sublicense, or provide the app as a service to third parties.
• Use the cloud transcription service to process content you do not have the right to process, or content of others without their consent where required.

We may suspend or terminate accounts that materially violate this section.

5. Liability

The app is provided “as is” and “as available.” To the maximum extent permitted by applicable law, we disclaim all implied warranties (including merchantability, fitness for a particular purpose, and non-infringement) and we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, lost profits, or business interruption — even if advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law (e.g., gross negligence, willful misconduct, death, or personal injury caused by negligence).

Our total aggregate liability arising out of or related to the app or these Terms will not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim, except where applicable law requires otherwise.

6. Termination

You may stop using the app and cancel your subscription at any time. We may suspend or terminate access if you breach these Terms, if your account is associated with fraud or abuse, or if continuing to provide the service would expose us to legal risk. Sections that by their nature should survive termination (license restrictions, refunds for the current term, liability, and dispute resolution) survive.

7. Governing law and disputes

These Terms are governed by the laws applicable to where Voiceless is established, without regard to conflict-of-law rules. To the extent permitted by your local consumer law, disputes will be resolved in the courts of that jurisdiction. Where mandatory consumer-protection law gives you a right to bring a claim in your country of residence, those rights are unaffected.

8. Changes

We may update these Terms. Material changes will be announced by email at least 14 days before they take effect, and the “Last updated” date above will be revised. Continued use after the effective date constitutes acceptance of the updated Terms.

9. Contact

For any question about these Terms, email support@voiceless.live.